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Knowledge base
Welcome
Viewing One's Ticket in Freshdesk
1
Viewing One's Ticket in Deledao's Support System
Getting Started
1
Getting Started with Deledao Education
Deledao's Features
Filters and rules
0
Deployment
General
1
Deployment Prerequisite - Configuring the Deledao Admin Console
Windows & Mac
1
Admin Console: Restrict Deledao Extension to deploy to only Chomebooks in Deledao's Admin Console (disabling extension force install on Windows and Mac Chrome Browsers)
Windows
3
Windows - Content Filtering for Managed Chrome
Windows Deployment
Upgrade Fix -- Windows Proxy
Chromebook
1
How to Deploy to Chromebooks
iPads
2
How to Deploy to iPads
iPads - Student Login Using QR Codes
Mac
2
Proxy Installation/PAC File Deployment — Mac
PAC file Deployment for Mac
Cloud
1
Certificate Deployment on Individual Device
Deledao Admin Console
Dashboard
1
Dashboards - Statistics & Reports
Student Wellness
3
Student Wellness Alerts
Wellness Alerts Levels
Student Wellness Monitoring & Reports
Reporting
1
Reports
Configuration
2
User Management
Rostering
Teacher Portal
3
Directory Management
Manage Unblock Request
Teacher Portal Prerequisites
Policy Manager
1
Policy Manager - Rules & Filtering
Parent Portal
2
Inviting Parents to the Parent Portal
Settings for the Parent Portal
Teacher's Portal
Overview
0
Approving Unblock Requests
1
Teachers - Approving Unblock Requests
Classroom Management
3
Setting Up A Live Classroom
Live Classroom Monitoring
Live Classroom Small Groups Feature
iPad
0
URL Generators - URLs that Open in the Deledao Browser
1
iPads and Desktop Browsers - Sharing Webpages that Open in the Deledao Browser
Admin Console Setup
0
Parent Portal
Invitations
1
Parents - Accepting Parent Portal Invitations
Parent Portal Overview
2
Parent Portal Overview for School-Issued Devices
Parent Rule vs School Rule
Filters
Deledao Filter Features
1
Blocked and Allowed Lists
Filtering on Video Conference Platforms
1
How to Filter Google Meet and Zoom Webcam Feeds and Screen Sharing
Filtering Video Streaming Websites
1
How to Filter Youtube Videos
Browsers
Mozilla Firefox
1
Firefox Complains about HTTPS Certificate Safety
Chrome
1
How to stop Chrome browser from showing inappropriate notifications
Troubleshooting
Google
3
Google Drive File Stream Error: “Can’t reach Google Drive.”
Google Searches Ask for Captcha Verification
Enable Drive SDK API for Google Docs Filtering
Filtering Issues
3
Proxy and Chrome Extension Filtering Issues
Students Disabling Filtering
How to stop teachers from being filtered
Mac
1
App Store being Blocked
Log in Options
Windows
1
How to Skip Deledao Student Login on Windows
General
FAQ
0
Getting Started
0
Deledao's Filter Solutions
DNS
2
Deledao's DNS Solution
BYOD (Bring Your Own Device) Filter Solution
Down Time and Fun Time Features
Features
0
Support Team Response Templates
Internal Notes/Past Tickets
0
(Freshdesk) Getting started with us
Your account
0
Your documents
0
(Freshdesk) Premium club
Premium features
0
Premium subscription
0
(Freshdesk) FAQs:
Trial FAQs
0
(Freshdesk) Files and folders
Shared files
0
Deleted files
0